Several factors come into play when it comes to choosing a web host. However, the size of the host shouldn’t be one of them. Big is not always better. Let’s see why.
A small hosting service can provide a lot of personal attention.
Big brand hosting companies handle hundreds of thousands of clients. This can bring in complacency, which can affect the commitment level of the staff.
When the team has a lot on its plate, they may not be completely committed to every customer given that a lot of customers are vying for their attention.
On the other hand, a small hosting company is able to provide every customer personalised attention. Because they have fewer clients, they can focus on meeting the client’s needs.
Small hosting companies are popular irrespective of their size because they are able to offer what big hosts cannot.
A boutique hosting company does not have a large corporate hierarchy, and the entire team works together to achieve one goal – customer satisfaction.
Larger agencies, on the other hand, are muddled by corporate hierarchy, politics, job descriptions, systems, targets and more.
The bigger the company, the bigger are its overheads. This will eventually reflect in their pricing, and result in higher pricing. With small hosting agencies, you are able to get the most value for every penny you pay
As a small business, the hosting company is looking to generate sales and would be happy to offer its services at a small margin.
Whether you are looking to cut costs or are simply looking for the best value hosting, a small hosting company can come really handy.
A small hosting company would go to any lengths to provide a solid customer experience. They are willing to go the extra mile. However, larger hosting companies have a huge process and system in place that can really slow things down. So when you have a support request, you are in no mood to wait for a day to receive a response. A small hosting company will be able to offer timely and quick response time for all your queries and complaints.
Whether you are looking to lower the hosting costs or are looking for a smooth experience, choosing a small hosting company can make all the difference. Large hosts are too busy to take care of every small need you might have.
At LS25 Web Hosting, we provide nationwide hosting services and provide our services to some of the top brands across the UK. Get in touch with us today for more information.