The Benefits of Cloud Telephony for Your Business

Be it a start-up, small business or an enterprise; communication is at the heart of any business. Without an effective way to communicate, a business can struggle, stagnate or even collapse. This is where cloud telephony can help.

Your communications with your customers, vendors and partners are complicated to say the least. Managing phone calls, emails, faxes, text messages is no mean feat. Add to that the fact that business is no longer limited to 9 to 5 business hours and that you often have to manage your business on the go, so you can’t necessarily rely on having a fixed telephone line.

In short, 20th-century telephony is unsuited for communication in the 21st century. If you are still relying on landline telephones and outdated communications products, you miss out and perhaps even pay through your nose. 

Here are some of the benefits you can enjoy by upgrading to cloud telephony. 

No Hardware Needed for Cloud Telephony

Cloud telephony systems are straightforward to set up compared to clunky PBX systems that require extensive wiring, switches, telephones and routers. With cloud telephony, you only need an internet connection. No extensive infrastructure is needed. Moreover, it can be integrated into your existing software system. 

Cost Efficiency

Cloud telephone solutions bring down your business costs considerably. Think about it. You don’t have to spend on traditional phones. Nor do you have to worry about installation or maintenance costs. What’s more, cloud telephony does not take up any space. It’s all in the cloud and can be accessed from any device. Think of all the savings and how you can use them to promote your business instead. 

A Phone Number of Your Choice

Just as you invest in a website to make a professional number, it’s essential to provide a local or a national number on your website, business card and promotional material. When you share a mobile number, it shows you are a one-person band or perhaps cannot afford a phone system.

With cloud telephony, you can choose to have a local or national number of your choice that will look good on your site and create the right impression. 

In addition to this, the ease of set-up allows you to set up call menus easily (e.g. press 1 for sales, 2 for support, etc.), and they often have rich functionality that enhances the customer experience. The experience can then portray your business as a large, professional organisation.

High Call Quality 

Landlines are challenging to maintain. The cables have high wear and tear, and the costs associated are high too. You are bound to get some disturbance. Worse yet, your landline may be dead for a while owing to repair work or damage. 

With cloud telephony, you won’t have to worry about call quality or disruption. Every call over the internet will be high definition compared to a local line. 

Contact LS25 Web Design to Get Your Cloud Telephone System

As part of our strategy to provide a wide range of value-added services to our customers, we are an official partner of CircleLoop, the UK’s leading cloud telephony provider. 

CircleLoop is a powerful cloud-based phone system for business that runs in powerful apps, anywhere, on any device. Its powerful integrations with business tools such as HubSpot, Zoho, and Pipedrive deliver tremendous flexibility and productivity benefits for businesses, helping them improve service, encourage collaboration, and save money.

CircleLoop’s refreshing self-service and jargon-free approach to business telephony has been well received, attracting over 3,500 UK SMEs in just over 12 months. Its customers tend to be forward-thinking businesses switching from legacy line-based and VoIP systems. Up until recently, CircleLoop was available only via its own website, but the system is now being offered via selected partners for the first time.

Approved Partners are independent businesses that have passed CircleLoop partner certification requirements.

CircleLoop Co-founder, Damian Hanson, commented: “We’re very pleased to welcome LS25 Web Design on board as an Approved Partner. The criteria to become a CircleLoop Partner is very high, and we are confident that the team at LS25 Web Design has the right skills and experience to recommend CircleLoop to their clients. We look forward to working with them”.

Contact us today for more information or for us to set up a free trial of CircleLoop for you.